Terms and Conditions
Tour Operator ANDES ADVISOR
Excursions to the Sacred Valley of the Incas, Machu Picchu, etc.
Terms and Conditions – Andes Advisor
Prices
All prices are in US dollars and are subject to change without notice. Prices are per person or according to the number of people taking the tour.
Itiniraries
The itineraries are carefully planned before the client accepts them. They may be modified exceptionally, trying not to alter the sequence of the tour due to operational changes or effects of force majeure – such as natural phenomena – that do not harm the integrity and safety of our client.
Airline Tickets
Prices and itineraries of flights may be changed without prior notice due to airline policies, they have restrictions on purchased tickets that can be changed in some cases and are subject to penalties according to their own rates.
Round-trip tickets from some airlines lose the return ticket if the first flight has not been made, so constant control must be maintained over them.
No Show, Cancellations and Refunds
35 days. If the cancellation notice is received during the period of 35 days before the tour on the indicated date, the total payment made for the tour may be refunded, with a small discount for administrative costs.
34 to 20 days. If the cancellation notice is received during the period of 34 to 20 days before the tour on the indicated date, the payment may be refunded with a 30% discount on the total cost.
19 to 15 days. If the cancellation notice is received during the period of 19 to 15 days before the tour on the indicated date, the payment may be refunded with a 50% discount on the total cost.
14 to 0 days. If the cancellation notification is received during the 14-day period up to the day of the tour (in case of no show) no refund will be made. Please note that, for these periods, hotel reservations, airfare, train tickets and other expenses incurred for the tour have already been paid in full, considering that Andes Advisor Travel ERL is a serious company and guarantees all services.
Responsibility
In all travel arrangements, Andes Advisor Travel EIRL acts on behalf of our clients, organizing on their behalf all the details: transportation, flights, hotels and all the services required by our clients, for which we do not assume RESPONSIBILITY, in case of accidents, delays or interferences due to Force of Nature or other acts that do not involve our responsibility, especially in programs and schedules.
¡Important!
Andes Advisor Travel EIRL is not responsible for any illness, pregnancy, physical or mental disability that may endanger the health or integrity of passengers or third parties during the execution of the contracted tour or that imply a limitation or impediment for our company providing Tourist Services. Therefore, the company will not recognize any claim or refund for the conditions mentioned above, including cases where under normal conditions no problem arises.
In addition, we request that you be informed regarding any limitation of this before contracting our services, in order to recommend specific services that will be taken into account in the face of existing impediments.
Visa procedures and/or permits to enter the countries
All visa checks and/or applications for Visa, or permission to enter one or more countries, are the EXCLUSIVE PERSONAL RESPONSIBILITY and must be carried out by the traveler before the trip. The traveler has the obligation to have all documents in order.
Andes Advisor Travel EIRL DOES NOT ASSUME any Responsibility for the lack of these documents, which may affect the development of the contracted tour or imply a limitation or impediment for the fulfillment of the services offered. THEREFORE, the company will NOT recognize any claim or refund AT ALL.
Payments
All payments will be made in US dollars, through one of the methods that the company offers for the convenience of our clients.
Bank Transfer.
Credit Cards.
Shipments by Money Gram or Western Union.
Additionally, all costs and taxes arising from these payments must be covered by our clients.
The total payment must be made before the start of the tour.
Policy to prevent gender violence, sexual exploitation and trafficking
As a tourism and travel agency, we adhere to the 10 principles of the Global Code of Ethics for Tourism; and at the same time, we express our confidence in the Tourist Protection Network created in accordance with art. 35 of Law No. 29408 – General Law of Tourism, which guarantees the safety of tourists.
We also communicate that our daily activities are governed by respect for human dignity and the integrity of the person, protection against violence, sexual exploitation and human trafficking; so that tourism activity is not affected by practices that constitute a crime.
Recommendations and certifications
